Privacy Policy

The controller of your personal data is Eleazar Humberto Figueroa Egui (CUIT 20-95589792-8), domiciled in the Autonomous City of Buenos Aires. Website: https://sendalogica.com. For enquiries, or to exercise your rights of access, rectification, updating and deletion, you can write to info@sendalogica.com.

When we manage another business's messaging. If a Senda Lógica client hires us to handle the messages it receives on its Instagram, Messenger or WhatsApp accounts, we process those messages on behalf of that business, as data processor, and only to serve its customers. That business is the controller of that data, and its privacy policy applies. To exercise your rights over those messages, contact that business. If you write to us, we will forward your request.

When you contact us. If you use the contact form, we store what you write in it: your name, the contact details you leave, what you need and your message, and we receive an email notice with those same details. We use them only to reply to you. The WhatsApp, Instagram and email links take you to those platforms; whatever you share there is governed by each platform's policies and by our direct dealings with you.

When you write to us on Instagram, Messenger or WhatsApp. Messages you send to Senda Lógica's accounts on Instagram, Facebook Messenger or WhatsApp reach us through Meta's official business tools. We receive what Meta delivers with each message: your name or username on that platform, your phone number if you write on WhatsApp, the text, any files you attach and the date. We store them in our message inbox and use them only to read and reply to you. To prepare replies, an artificial intelligence model may read your message and draft a response, which a person at Senda Lógica reviews before sending it. We do not use them to send you advertising, we do not sell them and we do not use them to train artificial intelligence models. On WhatsApp, the conversation also stays in the WhatsApp Business app on our phone.

When you browse the site. We record information about how the site is used —pages visited, where the visit came from, device type— through Google's measurement tools. This information helps us understand which content is useful and measure the results of our advertising. We do not use it to identify you personally.

When you click the WhatsApp button. That click is recorded as a contact action in our measurement tools. The conversation that follows happens on WhatsApp and is governed by that platform's policies.

When you use the project simulator. The text you write is sent to Anthropic, the artificial intelligence provider that generates the answer, and is held in memory temporarily so that identical queries are not repeated. It is not stored permanently and it is not linked to your identity. Please do not share sensitive or confidential information through this channel.

To protect the simulator from automated use we rely on Cloudflare Turnstile, a service that tells people apart from automated programs.

When you use the Consultation Agent. What you write is sent to Anthropic to generate the answer. We do not store it: the conversation stays in your browser only and is lost when you reload or close the page. Please do not share sensitive or confidential information through this channel.

When you leave us feedback. If we have worked together, we may send you a personal link to share your opinion of the project. We store what you write in that form: your name, your business, your feedback and the rating you choose. The rating is private and is not published. Your feedback appears on this site, with your name, your business and a link to your site, only if you tick the box that authorises it; if you do not, it stays between us.

For the site to work we use third-party services which, by their nature, process part of this information:

• Vercel, where the site is hosted.
• Google, for usage measurement and advertising measurement.
• Anthropic, which generates the answers of the project simulator and the Consultation Agent, and processes the messages that reach us on Instagram, Messenger and WhatsApp to draft replies. According to its documentation, Anthropic does not use what it receives through its API to train its models and deletes it from its systems within 30 days, unless it must keep it longer to enforce its usage policy or as required by law.
• Cloudflare, which protects the simulator from automated use.
• Upstash, where the feedback, the messages you send us through the forms and the messages that reach us on Instagram, Messenger and WhatsApp are stored.
• Resend, which emails us the notice of each message that arrives through the contact form.
• Meta, which operates Instagram, Messenger and WhatsApp and delivers to us the messages you send through those channels.

The site is hosted on the infrastructure of Vercel Inc. (domiciled in the United States of America), which acts as hosting provider and content delivery network (CDN), in the capacity of data processor. This involves an international transfer of data to the United States. Vercel offers a Data Processing Agreement (DPA) and uses Standard Contractual Clauses (SCC) as an adequate safeguard.

Each of these services has its own privacy policy. We do not share your data with anyone else, and we do not sell it.

Measurement data is kept for the periods defined by the tools themselves. The text you write in the simulator is held in memory temporarily and is discarded on its own. You can ask us to delete your information at any time. Feedback you send us through the form is kept until you ask us to delete it; if it was published, we also take it off the site. Messages you send us through the contact form are kept for 12 months at most and then deleted automatically; you can ask us to delete them sooner.

Messages that reach us on Instagram, Messenger or WhatsApp are kept in our inbox for at most 12 months after the last message in the conversation and then deleted automatically; you can ask us to delete them sooner. Deleting them from our inbox does not delete them from Instagram, Messenger or WhatsApp: they remain in your account and ours until they are deleted from the app, under each platform's rules.

You can write to info@sendalogica.com to find out what data of yours we hold, to correct it if it is wrong, or to ask us to delete it. We answer these requests within a reasonable time and at no cost.

To have us delete the messages you sent us on Instagram, Messenger or WhatsApp, write to info@sendalogica.com or ask in the same conversation, saying which account or number you wrote from. We delete them from our inbox and let you know when it is done.

The site uses its own cookies, necessary for it to work, and third-party cookies for measurement and advertising. You can configure your browser to reject them; some features may then stop behaving as expected.

If you visit us from the European Economic Area, the United Kingdom or Switzerland, you will see a notice the first time you arrive: until you accept, measurement and advertising cookies are not activated.

You can withdraw your consent at any time from the “Cookie preferences” link in the footer of any page. Doing so deletes your stored choice along with any measurement and advertising cookies already saved, and Google's tags stop loading until you accept again.

This site is aimed at people looking for professional services and is not intended for minors. We do not knowingly collect data from minors.

If we change the way we handle information, we update this page and its date. Relevant changes are announced on the site itself.